Policy under ongoing development
Proficiency is continually developing its services to suit the needs of our members and the clients they service. This document is evolving as part of that. Whilst it remains in development, please contact us if there is anything of concern and we will endeavour to address it.
The details you provide us with are used to provide you with the services you request or otherwise access. They are held securely and are not shared with third parties except in the circumstances below.
The basic details required to operate the services you access will be held for as long as they may be needed. Any additional information you enter, for example content on a profile page, is under your control and you are responsible for managing it. Members also control whether or not the information on their profile is publicly available or hidden.
As a professional organisation we will do everything we can to eliminate fraud.
We will comply with any reasonable request from law enforcement or statutory authorities to provide information relevant to an investigation of alleged fraud.
Any fraudulent use of member benefits (which includes facilitating the use of a member benefit by a non-member) will not be tolerated. The identity of anyone involved will be disclosed on request to anyone reasonably shown to have been the victim of the fraud. Specifically, this includes that if a member benefit has been used to falsely obtain financial or other benefit from a partner, we will if requested, confirm the identity the person(s) involved to that partner.
reCAPTCHA is essential to our ability to prevent spammers and others from misusing the features to disrupt the site and our ability to provide the services you are here to access.
Accuracy of information
Proficiency will make every reasonable effort to ensure the information provided on this website is as accurate and up to date as practically possible where it is under our direct control. If you believe anything is incorrect or out of date please let us know.
The content on member listings and member profile pages is not under our direct control. Members enter their own information and have the ability to update it themselves.
Whilst we require our members to be honest and not to make any false or misleading claims (and they will be subject to sanction or expulsion if we find they do) we cannot absolutely guarantee they have not. You must satisfy yourself that any claims made are credible, as indeed you should when finding any provider from any source.
Proficiency is not and cannot be deemed liable for any information entered or managed by a member on its website; unless Proficiency has previously been notified about said content and has failed to act within a reasonable period of time to address it.
Member benefits are exclusively for the use of individual members. Their membership will be terminated if any member is found to have knowingly made a member benefit available to a non-member. Any attempt by a non-member to access a member benefit they are not entitled to will be considered an attempt to defraud Proficiency and/or the organisation providing the benefit.
Prices for services offered by members
Proficiency members are individuals who control the range, quality and price of their own services. Proficiency does not set or guide the prices of any services offered by its members.
We intend to operate in a profesional and transparent manner. The features being built into this website will be configured to ensure that happens and this policy will be updated to describe them once they are resolved.
Last updated 07 December 2012