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SAP Service Design Survey

It appears that the Government "has recently initiated an 8-week discovery project, which will look at how the Standard Assessment Procedure (SAP) software is managed. The end-to-end process will be scrutinised, from the initial development of the central SAP software to the update of Third-Party companies’ software (who operate under Department for Levelling Up, Housing and Communities (DLUHC)), who provide the interface between public users (e.g. Domestic Energy Assessors, manufacturers, housebuilders) and SAP". 

Following enquiries, I can confirm that this is intended to mean both SAP and RdSAP. It is therefore relevant for both DEAs and OCDEAs to contribute – and we encourage as many of you as possible to do so. 

Apparently, “your feedback will be valuable in informing the output of the project, in particular its recommendations for how the 'to-be' SAP service should be designed”. That is clearly something that it is crucial for practicing energy assessors have an input into, so please do not waste the opportunity. 

The survey is at CLICK HERE

The survey page makes reference to “the SAP Discovery Privacy Notice (attached to the email containing this survey)” however, the survey is not contained in an email but is on a web page, so I have provided a copy of the privacy notice HERE

It also makes reference to “The Stakeholder Tree diagram shown in Section 2 below outlines the current SAP service design stakeholders that are involved in the development, implementation and governance of the end-to-end SAP process.” However, they appear to have forgotten to include said Stakeholder Tree diagram so I have obtained a copy for your reference and it is the image above. 

The survey refers to “recently initiated an 8-week discovery project” but does not give any indication of when the 8 weeks started or will finish. I encourage you complete the survey as soon as possible to avoid missing an undisclosed deadline. 

We have to say that it seems this survey process has not been well put together in terms of targeting the right people or making it clear what it is about. However, now we know about it, energy assessors can and should have their say as soon as possible.