The forum is for confidential discussions between members on subjects relevant to their Proficiency membership. What is said on the forum may not be shared elsewhere except in the specific contexts listed below.
- Content from conversations on the forum will be used by suitably authorised representatives to support discussion of conventions and similar discussions with other stakeholders.
- Content from conversations on the forum may be used by suitably authorised representatives to support activities defending a member or members rights where it is appropriate to do so. This may for example include supporting an appeal against an audit failure or other action deemed to be unfair or unreasonable.
- Suitably authorised representatives will on occasion summarise a forum discussion in order to further the cause of Proficiency or a Proficiency member. Such summary may include limited amounts of specifically quoted text from a forum discussion.
- Opinions on the forum are the opinion of the poster, at the time they make the post. No opinions posted by individual members on the forum may be considered as being the opinion of members collectively or of Proficiency.
In all instances, the name(s) of the poster will not be divulged and any posts referring to individuals will have the individual’s identity removed.
Inappropriate language or behaviour will not be tolerated on the forum. It is not a social media platform, it is a place for polite and constructive discussion of industry related topics between professionals.
Posts which are considered by the forum moderators to be inappropriate will be amended or removed. Members who repeatedly need to be moderated will have their forum access removed and serious offenders may at the discretion of the Directors have their membership revoked. There will be no refund of membership fees for members whose behaviour has resulted in withdrawal of forum access or revocation of their membership.
The following specific rules apply
Your identity
Everyone is accountable for their own behaviour on the forum and must use their true identity. The use of nicknames or any other means of disguising the identity of a person accessing or posting on the forum is not permitted.
Communication standards
The use of swear words will not be permitted (except in the specific instance of a direct quote where the original included a swear word and the relevance will be lost if it is omitted).
Rudeness or intolerance will not be permitted. The right of other members to have a different opinion is to be respected at all times.
Limited use of all upper case words is acceptable for emphasis but this should be kept to a minimum. All upper case is considered to be shouting and is not appropriate on a professional forum.
There may be instances when prices need to be mentioned, however discussion of pricing levels on the forum is not permitted. Price fixing is illegal and communication suggesting (or appearing to suggest) any arrangement which may be construed as price fixing is not permitted.
Creation of new threads
Where possible, members should continue an existing thread rather than creating a new one if there is already one on the same or a very similar subject. However, a new thread should be started if a post will change the subject away from it’s original context.
Lead referral
Care must be taken to ensure that confidential (or potentially confidential) information is not shared on the forum. This includes, but is not limited to, the sharing of contact details.
Specifically, where enquiries or opportunities are being passed on, unless the person concerned has requested their contact details be put on the forum (or they would otherwise be readily available in the public domain) they must not be posted on the forum. The member should post the details of the enquiry or opportunity and invite interested members to contact them for more information and the contact details.
Under no circumstances can a situation be allowed to occur where more members contact a potential client than the potential client is comfortable to have contact them. It is the responsibility of the member making the post to ensure contact details are only passed on to an appropriate number of other members.
Moderation
The forum has always been mostly self moderating. Provided members continue to be professional and respectful in their use of the forum a light touch moderation should be all that is required.
Moderation will be undertaken by the Directors or other moderators appointed by the directors. The standards and principles against which the forum is moderated will be set by the directors. For the avoidance of doubt, members will be held to higher standards than many other forums. This is a ‘professional’ forum and will be moderated against the expected standards for ‘professional behaviour’.